Zendesk is a great web-based helpdesk software solution which integrates with Harvest via our API. In fact, a few months ago, Zendesk became our application of choice for handling all the support questions and requests from our customers. We found it to be an efficient way for our growing team to support and communicate with Harvest users.
Starting Wednesday (Dec 9th), we’ll be co-hosting two webinar sessions with Zendesk to discuss our integration and show how Zendesk and Harvest customers can get the most out of the Harvest/Zendesk integration.
The webinar will cover the following:
- Harvest/Zendesk basics
- How to connect Zendesk to Harvest
- How to get time into Harvest from Zendesk and other sources
- How to work with time in Harvest (budgets, billing rate, reports)
- How to create invoices and bill for time
These two free webinar sessions are happening at the following dates and time:
- Wednesday, Dec 9, 10am ET (7am PT) – REGISTER FOR FREE
- Wednesday, Dec 16, 5pm ET (2pm PT) – REGISTER FOR FREE
Join us if you’re interested in learning more about how Harvest works with a great web-based helpdesk solution.