You can no doubt tell that Harvest takes our responsibility of hosting our customers’ data very seriously from the recent “behind the scenes” posts on maintenance and service availability. Yesterday we discovered a bug in the database software we use, which can cause intermittent speed problems for parts of the site. Harvest has been built to be fast, and we love how frequently Harvest users remark on the responsiveness of the application. We initially planned to upgrade this database software as part of the upcoming infrastructure upgrade but we have decided to bring the upgraded database software to Harvest sooner rather than later.
At 1 am EST on Thursday 18th (what time is that for you?) we’ll briefly take Harvest offline for 30 minutes to upgrade the database software.
Thanks for your support, it’s much appreciated.