Up until now, when you ran a report, and selected More Actions, there was an option to Export to Excel. What it did is export the report to a .csv file, which you could then open in Excel. While this worked fine for most of our customers, some of our overseas customers experienced character formatting issues due to the translation from .csv to Excel. Well, no more!
We have implemented an update to Harvest that now gives you the option to Export to Excel (as a native Excel file), or you can select Export to CSV, to continue exporting the same way you have been.
We hope you find this update useful, and let us know if you have any questions!